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Jan 6 Service Outage

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Jan 6 Service Outage

Postby sudoking on Wed Jan 06, 2010 5:01 pm

UPDATE: The game is working correctly now. I just played a race to make sure (I got 9 points too :-) )

Unfortunately there was an issue with the hosting company that caused Speed Sudoku to be completely unavailable for roughly 12 hours the other day :(

The good news is that I've taken measures to make sure this won't happen again.

Sorry for the inconvenience, especially to anybody who was playing when the lights went out!
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Re: Jan 6 Service Outage

Postby Sadie on Wed Jan 06, 2010 5:39 pm

I am having trouble logging in. What should I do?
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Re: Jan 6 Service Outage

Postby craigg12 on Wed Jan 06, 2010 5:50 pm

I think it's obvious no one can log in for games. :evil:

pretty long thread going in the 'suggestion and bugs report' part of the forum
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Re: Jan 6 Service Outage

Postby pompey on Thu Jan 07, 2010 4:56 am

Still the same for me Craig12.
No way anyone can log on, just loops back to the home page.

No response to our posts yet in the suggestions and bugs thread !!
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Re: Jan 6 Service Outage

Postby dora on Thu Jan 07, 2010 6:30 pm

Good luck in in resolving this problem. Would be nice to have an up-date from you in the forum, please!
Last edited by dora on Thu Oct 13, 2011 3:53 am, edited 1 time in total.
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Re: Jan 6 Service Outage

Postby mushu on Thu Jan 07, 2010 9:08 pm

Until today, I am still cant log in. Pls do something. Hope this can be rectified asap.
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Re: Jan 6 Service Outage

Postby Sharon2 on Fri Jan 08, 2010 2:26 am

Sharon2 has not been able to log in for several days now. I am hoping you will be able to fix this. I tried to create a new name but could not do so on the same email address. Soooo - I hope you can fix it!
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Re: Jan 6 Service Outage

Postby sudoking on Fri Jan 08, 2010 4:42 am

Now things are back to normal.

The server problem was not proberly reversed and even though the website was back up people couldn't play. Unfortunately I am overseas right now and it took me a while to get internet access to fix this :(
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Re: Jan 6 Service Outage

Postby GeorgieS on Fri Jan 08, 2010 5:40 am

Yay :) well done ! :lol:
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Re: Jan 6 Service Outage

Postby Pia Harding on Sun Jan 10, 2010 7:26 pm

GeorgieS wrote:Yay :) well done ! :lol:


...now if you could only fix the chat as well... :D
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Re: Jan 6 Service Outage

Postby sudoking on Tue Jan 12, 2010 2:43 am

Live chat is fixed.

Again, I apologize for the unusually low level of service. All this is happening while I'm overseas on vacation and I don't have constrant access to the internet.
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Re: Jan 6 Service Outage

Postby Pia Harding on Tue Jan 12, 2010 2:51 am

:D Hope you´re somewhere warm, and having a good time 8-)
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Re: Jan 6 Service Outage

Postby Sadie on Tue Jan 12, 2010 6:13 pm

Me, too! I hope you're somewhere warm and having a great time!
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Re: Jan 6 Service Outage

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